SFA

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Support Ticket Management

Total Tickets

3

New

1

Assigned

1

Resolved

1

Daily Support Report

Sunday, December 14, 2025

3

Total Tickets

📈 Conversation Metrics

45
Total Conversations
32
Resolved by AI
(71%)
3
Escalations
(7%)
3
Follow-up Requests
(7%)

📝 Content Improvement Opportunities

Gluten-free certificationAsked 8 times
Guest policy workshopsAsked 5 times
Early bird 2026 pricingAsked 4 times

Sarah Johnson

I need information about exhibiting at the Winter FancyFaire. What are the booth options and pricing?

New
2:33 PM

Mike Chen

Looking for information about specialty food trends and market research reports.

Assigned
11:18 AM

Sarah Martinez

Questions about SFA membership benefits and how to join the association.

Resolved
9:48 AM

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Sarah Johnson

I need information about exhibiting at the Winter FancyFaire. What are the booth options and pricing?